Call Answering Service

We're available when you're busy.

Choose Call Center

No call waiting

We pick up calls within three rings.

Real people

Your customers hear our voice, never a voicemail.

Customer first

We don’t just answer calls, we treat your customers properly. 

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In the conference room presenting to clients? Happens most days. Traveling and can’t be reached in the office? Happens too.

 Never miss another business opportunity with Call Center UK.

Save on staffing costs – you only pay us to answer the phone when it rings. Always expect real people behind our line and always expect proper courtesy,

Call Answering Packages

We offer starter to premium packages that will suit the needs and budget of any business.

Starter

£ 99.99

Monthly fee

  • Free account setup
  • 60 inclusive messages / month
  • Additional messages at £1.95 each
  • Calls answered in the UK
  • 30-day minimum contract
  • 7 -day free trial

Plus

£ 199.99

Monthly fee

  • Free account setup
  • 120 inclusive messages / month
  • Additional messages at £1.75 each
  • Calls answered in the UK
  • 30-day minimum contract
  • 7 -day free trial

Premium

£ 499.99

Monthly fee

  • Free account setup
  • 300 inclusive messages / month
  • Additional messages at £1.50 each
  • Calls answered in the UK
  • 30-day minimum contract
  • 7 -day free trial

For special considerations and bespoke solutions, contact us via our form below
or call us and let’s have a chat: 

📞 0800 357 678

Let's Talk

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Let us know if you have any unique questions and we’ll be happy to answer them for you.

Frequently Asked Questions

A call answering service is typically employed by businesses that have limited capabilities when it comes to catering to every call. Some of these businesses also have dedicated teams that answer calls, but they are often not enough to meet the number of calls they receive, especially during busy hours.

Using our phone answering service, we make sure that calls are answered on or before the third ring. Call Center’s employees are a part of the Planet Numbers company – a telco company running for more than 2 decades. Our professionals are highly trained and experienced, so your callers will believe they are conversing directly with your business. We can either transfer these callers to your lines when they become available or we can take down messages and relay them to you later. Together with our other call-handling features, this service will make sure that your callers don’t wait long when they call and that their concerns are heard in a timely manner. This does wonders for your customer service.

Yes. We never let our callers go to our voicemail nor outsource it. You can always expect to hear our voice. All the calls you send to us will be answered by our fully trained receptionists, here in Bournemouth. You can decide whether to send all your phone calls to us – or only the calls you’re too busy to answer yourself.

Toggle ContentaIf you choose, we can attempt to transfer calls to you for an additional cost of £0.50 plus £0.03 per minute for calls routed to a UK landline, and £0.06 per minute for calls connected to a mobile. International pricing is also available on application.

Between 18:00 and 08:30, your calls will be sent to a dedicated voicemail system with a personalised recorded greeting for your business. Alternatively we can transfer these calls to another number of your choice – for example, your mobile.

We also have staff based outside the UK. If you’re not strict about having calls answered in the UK, we can pick up your calls by having our remote staff handle the calls outside office hours*.

After your 7-day free trial period, our call-answering service contracts run on a simple monthly rolling term. All we ask is for one month’s notice to close your account.

📞 Phone: 0800 357 678
📩 Email: hello@callcener.co.uk

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