The Telephone Answering Service for Business

VoIP phone systems for business

Benefits of Cloud PBX

Even though information technology keeps advancing, legacy communication mechanisms are still quite prevalent. Many of you are clinging tightly to traditional phone systems and for good reason. Not only are they familiar to you but they actually work. As far as you can see, your traditional PBX setup meets every single need your business has. […] Read…

Professional telephone answering service for business

Helpful Tips for Virtual Receptionists

The phone answering business can be gruelling. You are saddled with the needs of both the customers that hound your lines and the companies that hired you to represent them. In that regard, if you’re struggling to find your footing, you should know that you wouldn’t be the first. That being said, your customers don’t […] Read…

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Tips to improve the quality of your call answering service

Customers have incredibly high expectations and they are not always fair. They expect the best service at all times. This is why call answering services are growing in popularity. Smaller companies might realise that they have no real hope of keeping abreast of customer wants and needs, not on their own. So they have turned […] Read…

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Are Virtual Receptionists and Answering Services the Same?

Phone answering services and virtual receptionists have become commonplace in the UK. Small and medium-sized businesses use them to add a professional veneer to their operations. These two entities also appeal to companies that lack the manpower required to field all the calls they receive from customers on a daily basis. But are they the […] Read…

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Using Virtual Receptionist to Improve Time Management

People often think that phone answering services are just a tool for eliminating missed calls. And that is an arena in which they definitely excel. That being said, call answering services also play numerous other roles. Everyone knows that virtual receptionists can help your business save money. But you probably don’t realise that virtual receptionists […] Read…

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Signs That You Need a Virtual Receptionist

Most businesses do not flock to us because we have the cheapest call answering service on the market. They come to us because we are necessary. The telephone isn’t what it used to be. Communication systems have advanced by leaps and bounds in the last few years. But businesses are still struggling to manage their […] Read…

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Why You Need Call Screening During Emergencies

Our services are not necessarily the cheapest on the market. But if you have spent any time making comparisons between telephone call answering services in the UK, then you know that ‘affordable’ is far more important than ‘cheap’. ‘Affordable’ means that you are getting the best product at the best price. And our virtual numbers […] Read…

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How Can Call Answering Service Save Your Business Money?

Some business owners tell us that they avoid hiring a Call Answering Service because they do not see the associated benefits of such technology. We feel they are being dishonest with themselves. A larger section of the business community than you might expect avoids call answering services because they think this will save them money. The […] Read…

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How Call Answering Can Benefit Your E-commerce Store?

Today, most people can access the internet. As such, most people are perfectly positioned to benefit from the e-commerce arena. But running an online store is no picnic, especially for people who have to work on their own. It takes a lot of time and effort to procure, package, and deliver your products, not to […] Read…

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Virtual Receptionist VS Traditional Receptionist

Why are we always encouraging our clients to adopt virtual receptionists? Are they really that superior to traditional receptionists? These are the questions that some of our customers ask. And they are valid questions. If you are going to spend your hard-earned money on a virtual receptionist, you need to first determine whether the concept […] Read…