The Telephone Answering Service for Business

call answering service for small business

8 More Benefits of Using a Call Answering Service

A virtual receptionist is an extremely cost efficient way of increasing the productivity in any business. When starting a business, it’s not easy to focus on growth and development when you’re busy answering incoming calls. That’s where employing a call answering service can help… Here are 8 benefits that business’ will experience immediately when they […] Read…

call answering service free trial

Call Answering Service Free Trial

Are you considering about getting a telephone answering service but not sure how to get started? Here at Call Center, we offer a 14-day free trial of our call answering service which should be the boost you need in finding out if this is the service you have been needing.  And why wouldn’t it be? […] Read…

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How to choose the best telephone answering service?

If you’re a start up or a small business, you could be at a point where you are receiving too many calls to handle on your own or you could be ready to expand and need extra support to get you started. You may have looked for solutions on the internet to help with your […] Read…

overflow call answering service

Benefits of call answering services for small businesses

Do you think a call answering service is unnecessary for small businesses? Some entrepreneurs and business owners believe the use of a telephone answering service is a waste of time and money. However, it’s important to get your facts right. In this post we analyse the advantages of integrating a call answering service into your business. The essence is […] Read…

call answering service for small business

4 Common compliance breaches in call centres and how to resolve them

Have you ever wondered if your call centre is compliant? Find out straight away if you are or not with a few questions. The great news is that many of these compliance traps can be easily solved. Do you record credit information during customer calls? It’s essential for call centres to record calls for training […] Read…

virtual receptionist call answering

How much does a virtual receptionist cost?

How does a virtual receptionist work? With Call Center’s virtual receptionist, you can make sure you never miss a single customer call during opening hours. When your lines are engaged, when nobody in your department is free or if you are out of the office, your calls can be transferred over to our team and […] Read…

VOIP phone service

Why you should switch to VoIP

We’ve all heard of VoIP, but do you actually know what it is and why so many businesses are already switching over to it?  Companies are experiencing a wide range of new benefits when they switch to VoIP, and you could be too! If you’re considering whether this is for you and want to find […] Read…

Virtual Switchboard Phone System

Virtual Switchboard Phone System

Maintaining good customer service is essential if you want your business to be successful and gain positive reviews, but this can be very costly especially if you are a start up operating on a tight budget. Here at Call Center we offer virtual switchboard services that can help your business save money while at the […] Read…

call answering service

Business Outsourcing Solutions – Call Answering Service

It has become evermore important that businesses are available to answer every single phone call, because you never know what lies ahead. It could be from a general enquiry to gaining new business and sales. This can of course prove to be difficult, especially as a new business owner.  There are always other tasks that […] Read…

0800 numbers

4 Clear Benefits: 0800 Numbers

You may not realise it, but telephone numbers can have a huge impact on the success of your business. These days, people don’t react too well to cold calls so the best way to maximise success is to encourage potential customers to call you. Now this can be quite difficult but offering an attractive phone […] Read…