The Telephone Answering Service for Business

Virtual Switchboard Phone System

Virtual Switchboard Phone System

Maintaining good customer service is essential if you want your business to be successful and gain positive reviews, but this can be very costly especially if you are a start up operating on a tight budget. Here at Call Center we offer virtual switchboard services that can help your business save money while at the […] Read…

call answering service

Business Outsourcing Solutions – Call Answering Service

It has become evermore important that businesses are available to answer every single phone call, because you never know what lies ahead. It could be from a general enquiry to gaining new business and sales. This can of course prove to be difficult, especially as a new business owner.  There are always other tasks that […] Read…

0800 numbers

4 Clear Benefits: 0800 Numbers

You may not realise it, but telephone numbers can have a huge impact on the success of your business. These days, people don’t react too well to cold calls so the best way to maximise success is to encourage potential customers to call you. Now this can be quite difficult but offering an attractive phone […] Read…

virtual switchboard services

7 services that can save your business £££s

It can cost a lot of money to maintain good customer service. Especially when you’re a start up business, operating on a tight budget. With these virtual switchboard services you can maintain good customer service levels, for a low cost. Here’s a selection of services available from Call Center. Call distribution (£5 a month) Call […] Read…

Call recording service

5 Advantages of Recording Your Business Phone Calls

Have you ever considered implementing call recording into the telecoms system for your business? If you answered no, then I’m going to have to ask you to reconsider. Using a call recording system may not seem like a big deal but it can have a vast array of benefits on the way your business operates. […] Read…

overflow call answering service

The Essential Service That Every Business Needs

In every business it’s extremely important to be available for every single phone call, to ensure you don’t miss any potential leads. We understand that this can be particularly difficult as a business owner, as there are always many important tasks that require your full attention. The easy solution would of course be to hire […] Read…

Answering customer phone calls

8 Important Rules to Follow When Answering Customer Phone Calls

Even though technology has advanced massively over the years, making way for e-mails and web chats; for most of us, simply e telephone communication continues to be the most effective way of starting a conversation. Making and receiving phone calls sits at the heart of customer service for millions of business, no matter the size […] Read…

6 Tips to Improve Customer Service

When calling a business, first impressions matter massively so you want the best customer service to leave a great and lasting impression – it could be the difference between getting a new customer or missing out on an important sale. Being accessible all the time When you’re a new business or start-up, It’s hard to […] Read…

Voicemail messages PA call answering service

Top tips on projecting a businesslike phone manner

Ever felt difficulty with finding the right words when answering a phone call? To avoid rambling and unprofessionalism while communicating via telephone, different kinds of strategies can be used. To obtain a professional manner, you could use some help in this field.  In order to avoid tripping over your tongue while recording a greeting message, […] Read…

Virtual Receptionist for small business UK

5 benefits of using a virtual receptionist

The customer service department is usually the first line of contact a customer has with a business. Unfortunately, small growing businesses aren’t able to afford receptionists and customer services agents. This is why a virtual receptionist is the solution to those problems. It’s a cost effective way for small businesses and startups to have access […] Read…